- Introduction to the Care Certificate Course
- Course introduction (03:45)
- About the Care Certificate (02:43)
- History of the care certificate (02:45)
- Glossary of terms used on this course (05:29)
- Standard 1 - Understand Your Role
- Introduction to Standard One - Understanding your role (02:30)
- Your responsibilities and working with your employer (02:07)
- Rights and responsibilities at work (03:49)
- Agreed ways of working (04:54)
- Effective partnership working (03:00)
- Experiences, attitudes and beliefs (01:48)
- Reporting Errors (01:08)
- Standard 2 - Your Personal Development
- Your Personal Development Standard Introduction (01:59)
- Your personal development in working in the care sector (03:34)
- Developing your knowledge, skills and understanding (02:11)
- Learning and development (02:56)
- Receiving feedback (01:53)
- Supervision, appraisal and objectives (02:32)
- The Care Certificate and continuing your Learning (02:11)
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard (03:05)
- Addressing dilemmas within your duty of care (02:20)
- Duty of care (02:20)
- Recognising and handling comments, complaints and incidents (02:05)
- Managing conflict and difficult situations (03:06)
- How to deal with comments and complaints (03:37)
- Supporting independence (02:12)
- Incidents, Errors and Near Misses (00:58)
- Standard 4 - Equality and Diversity
- Introduction to the standard on Equality and Diversity (02:11)
- About equality and diversity (02:42)
- The purpose of the Equality Act 2010 (04:09)
- Types of discrimination (03:06)
- Protected characteristics (04:48)
- Explaining equal opportunities (01:57)
- Diversity (02:00)
- Inclusion (01:55)
- Prejudice (02:47)
- Diversity and discrimination (02:14)
- What to do if you suffer from discrimination (03:14)
- The Code of Conduct (02:06)
- Reducing the Likelihood of Discrimination in Care (01:55)
- Information, advice and support (01:52)
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way (02:12)
- Working in partnership with others (01:29)
- Record keeping in care (02:00)
- The Care Plan (03:11)
- The importance of finding out the history, preferences, wishes and needs of the individual (02:19)
- Minimising environmental factors that may cause discomfort or distress (02:34)
- Person centred values in practice (03:09)
- Supporting individuals to minimise pain or discomfort (02:57)
- Communication and Person Centred Care (02:29)
- Working to promote person centred values (02:28)
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care (02:03)
- Encouraging Person Centred Care (01:58)
- Standard 6 - Communication
- Introduction to the Communication Standard (01:23)
- Effective communication in the work setting (02:29)
- Language and other needs in communication (01:43)
- Verbal and non-verbal communication skills (02:13)
- Communication (02:38)
- Identifying A Complaint (01:28)
- Dealing with aggression (02:41)
- Defusing potentially dangerous situations (02:36)
- Recognising danger signs (02:30)
- Confidentiality in Care (02:16)
- Standard 7 - Privacy and Dignity
- Introduction to the Privacy and Dignity Standard (01:13)
- Dignity and respect (04:42)
- Patient dignity (02:36)
- Confidentially in the workplace (02:16)
- Making choices (03:28)
- Privacy of information (03:20)
- Supporting active participation (02:34)
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard (02:51)
- High risk groups of people for food safety (04:08)
- Cross-contamination direct and indirect (02:34)
- Preventing cross-contamination (02:23)
- The importance of nutrition (01:36)
- Guidelines for a healthy diet (02:41)
- Hydration In the Elderly (02:08)
- Hydration In the Elderly (02:08)
- Fluids and Hydration (02:08)
- Nutrition and the elderly (02:26)
- Malnutrition (02:29)
- Diets for people with dementia (02:46)
- Standard 9 - Awareness of mental health, dementia and learning disabilities
- Introduction to standard on mental health, dementia and learning disabilities (01:03)
- What is Dementia? (03:41)
- Classifications of Dementia (01:31)
- Early diagnosis of Dementia and reporting (03:53)
- Risk factors affecting the chance of developing dementia (01:35)
- Helping people with Dementia (02:18)
- Things that can help people with Dementia (03:31)
- Things that help the carer (02:42)
- Diet, meals and Dementia (01:12)
- A Healthy Body (01:57)
- The Social Model of Disability (01:17)
- Communication and Dementia (03:32)
- The safeguarding vulnerable groups act 2006 (02:26)
- The Human Rights Act 1998 (02:38)
- Discriminatory Abuse and the Equality Act (02:24)
- Mental health conditions (05:16)
- MCA Assessment Criteria (03:18)
- MCA Assessment (02:21)
- What is mental capacity (03:23)
- Where to get help (01:32)
- Learning Disabilities (01:56)
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction (04:29)
- What is SOVA? (01:33)
- CQC or Care Quality Commission (02:27)
- Protection from Harassment Act 1997 (01:56)
- The Sexual Offences Act 2003 (01:12)
- The Mental Capacity Act 2005 (04:52)
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles (02:17)
- Facts And Information About Abuse (05:10)
- Who Is A Vulnerable Adult? (03:24)
- Vulnerable adults and the risk of harm (02:26)
- Abuse and its Indicators (02:31)
- Physical Abuse (02:29)
- Psychological Abuse (01:38)
- Sexual Abuse (01:39)
- Financial Abuse (02:27)
- Neglect Self Neglect and The Act Of Omission (02:59)
- Organisational abuse and Discriminatory Abuse (02:11)
- Consent (01:37)
- Disclosure (03:11)
- The importance of individualised person-centred care to ensure an individuals safety (02:31)
- Responding to suspected or disclosed abuse (02:35)
- Managing risk and Multi-agency safeguarding of adults (03:09)
- Reporting abuse (01:25)
- Whistleblowing (03:03)
- How to Whistleblow (01:44)
- Serious case reviews and sources of advice and information (03:07)
- Standard 11 - Safeguarding Children
- Child Protection standard introduction (02:07)
- Legislation relating to Safeguarding Children (02:48)
- The Acts and Safeguarding Children (03:39)
- Serious Organised Crime and police Act 2005 (03:03)
- What is Child Abuse? (03:09)
- Emotional abuse (01:58)
- Physical abuse (02:36)
- Sexual abuse (01:54)
- Other types of child abuse (03:00)
- Every Child Matters (01:39)
- The rights of a child (02:12)
- Neglect and the act of omission (02:15)
- Radicalisation (04:27)
- Working with others (02:53)
- Key supporting information (01:58)
- What children want from Professionals (02:42)
- Protecting yourself against allegations (01:45)
- Reporting child abuse (02:22)
- Scottish Legislation in Care (06:28)
- The Key Role of KCSIE in Child Protection in the UK (03:27)
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard (02:09)
- Fears of First Aid (03:02)
- Asking permission and consent to help (03:37)
- Calling the Emergency Services (04:25)
- Chain of Survival (03:13)
- DR ABC and the ABCD'S (03:09)
- Initial Assessment and Recovery Position (03:23)
- Using gloves (02:33)
- Adult CPR Introduction (02:17)
- Adult CPR (09:57)
- CPR Hand Over (02:14)
- Compressions Only CPR (03:05)
- Child CPR (03:59)
- Child CPR Breakdown (04:00)
- Infant CPR (09:11)
- Drowning (02:02)
- AED Introduction (01:46)
- Types of AED Units (03:29)
- Adult Choking (05:10)
- Choking in children (03:17)
- Infant Choking (02:13)
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard (01:28)
- Health and safety tasks that should only be carried out after special training (01:31)
- Importance of Health and Safety (03:31)
- What causes accidents? (02:09)
- When an Accident Happens (02:52)
- Accidents and sudden illness (02:59)
- Health and Safety Law (03:15)
- Manual handling Employee and Employer responsibility (02:05)
- Workplace and personal Safety (03:09)
- The Accident Triangle (03:31)
- Why prevention is important and what can be done (02:09)
- The 5 stages of the Risk Assessment (02:30)
- What is a hazard (02:12)
- Personal protective equipment (PPE) (03:24)
- Working safely and securely (01:30)
- Hazardous substances in your workplace (03:24)
- COSHH Regulations (01:39)
- Employee Duties Under COSHH (01:56)
- The Fire Triangle (01:59)
- Calling the Fire Service (01:26)
- Evacuating in an Emergency (03:04)
- Care Home Evacuation (02:35)
- Good Housekeeping (01:35)
- Electrical Hazards (04:34)
- Managing stress (02:27)
- Medication and healthcare activities and tasks (03:14)
- Why Manual Handling is Important (02:28)
- Manual Handling Operations Regulations 1992 (02:48)
- How and Why We Lift Correctly (01:34)
- Before we start moving and assisting people (01:20)
- LOLER and PUWER Regulations (02:32)
- Other Relevant Acts (01:53)
- Ability Test (03:02)
- Assisted standing from a bed or seat (03:22)
- Assisted Sit to Stand (02:38)
- Fall Prevention (02:05)
- Assisting Fallen Person (02:49)
- Walking Frames (01:56)
- Wheelchairs (03:27)
- Standard 14 - Handling Information
- Handling information standard Introduction (02:25)
- Handling information in health and social care (02:27)
- GDPR Compliance (02:07)
- Data Subject and Personal Data under GDPR (02:20)
- The Information Commissioner's Office (02:31)
- The Freedom of Information Act 2000 (03:59)
- Who holds personal information (01:59)
- Public authorities and Freedom Of Information (02:32)
- Record Keeping, Management and Responsibilities (03:07)
- Reporting concerns (01:57)
- Privacy Principles under GDPR (01:35)
- Does GDPR apply to me (01:42)
- The right to be informed (02:54)
- Lawful, Fairness and Transparency (02:28)
- Purpose limitation (01:48)
- Data minimisation (01:27)
- Data accuracy (02:11)
- Storage limitation (02:17)
- Data Security (01:37)
- Accountability (01:55)
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control (01:47)
- What are Blood Borne Pathogens? (02:36)
- Infection Control Legislation (03:34)
- Who is at risk? (01:15)
- Types of Infections (02:56)
- Skin Diseases (02:49)
- The Chain of infection (02:58)
- First Aid and Infection Control (01:14)
- Contaminated objects (02:27)
- Contaminated Linen (01:06)
- Cross Infection (01:17)
- Example of indirect cross contamination (04:03)
- How to Reduce Your Risk (03:23)
- Surface Cleaning (02:35)
- Hazardous products and sharps disposal (04:27)
- Hand hygiene policy (02:34)
- Using gloves (02:33)
- Hand Washing (03:50)
- Disposable Aprons (01:58)
- Waterless hand gels (04:21)
- Protecting Vulnerable People (02:31)
- Summary and what's next
- Course Summary (02:07)
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- Care Certificate
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About the Care Certificate (Lesson 2 of 250)About the Care Certificate
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Comprehensive Guide to the Care Certificate in Health and Social Care
The Care Certificate is an integral part of induction training for health and social care workers, designed to equip them with essential skills and knowledge. This guide explains the process and significance of the Care Certificate in your professional development.
Employer's Responsibility in Induction Training
Employers are responsible for providing induction training, which may include the Care Certificate, to ensure staff possess the necessary skills and knowledge for their roles.
Role of the Care Certificate
The Care Certificate outlines fundamental competencies required in health and social care settings. Each standard must be completed and assessed before working independently.
Phased Completion and Supervision
Completion of the Care Certificate can be phased, allowing you to work without direct supervision on standards you have met.
Additional Training and Qualifications
The Care Certificate complements but does not replace job-specific training. Additional courses may be required to enhance knowledge and competency.
Significance of the Care Certificate
While not a license to practice, the Care Certificate certifies training completion and competency. It can contribute to evidence for regulated qualifications and apprenticeships.
Certification and Documentation
Your employer is responsible for awarding the Care Certificate and providing a copy for your records. Keeping this certificate, along with any relevant documentation, is beneficial for future employment opportunities.
Online Course and Practical Assessment
This online course covers the theoretical aspects of each Care Certificate standard. Practical competencies must be assessed in the workplace before working independently.
Tracking Your Progress
Tracking documents are available in the student download area to monitor your progress through both the theoretical and practical components of the Care Certificate.